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Information Collection and
Use
Your privacy is important to us. Francofolie.com will not sell, share,
or rent this information to others in ways different from what is disclosed
in this statement.Francofolie.com collects information from our users
on our website to facilitate the delivery of services or fulfillment of
your order.
Order
We request information from the user on our order form. Here a user must
provide contact information (like name and shipping address) and financial
information (like credit card number, expiration date). This information
is used for billing purposes and to fill customers' orders. If we have
trouble processing an order, this contact information is used to get in
touch with him or her.
Registration (Member Services)
In order to participate in our Member Services Program, a user must first
complete the registration form. During registration her or she is required
to give his or her contact information (such as name and email address).
This information is used to contact the user about the services on our
site for which her or she has expressed interest such as web page personalization,
order history and status, and one-click ordering ability.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. Once the user closes
their browser, the cookie simply terminates. For instance, by setting
a cookie on our site, users may leave items in their shopping bag between
visits to our site. As a basis for our shopping bag functionality, you
will not be able to make purchases on our site if you have disabled cookies
in your browser.
Log Files
We use IP addresses to analyze trends and customer interests as well as
to administer the site, track user’s movement, and gather broad demographic
information for aggregate use.
IP addresses are not linked to personally identifiable information.
Links
This web site contains links to other sites. Please be aware that we are
not responsible for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information collected
by this Web site.
Mailing List
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. To be removed from our catalog mailing
lists please send an e-mail to service@francofolie.com
You may also write to:
Francofolie
23019 Hamlin St
West Hills, CA 91307
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Security
This website takes every precaution to protect our users’ information.
When users submit sensitive information via the website, your information
is protected both online and off-line.
When our registration/order
form asks users to enter sensitive information (such as credit card number
that information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked, as opposed to un-locked,
or open, when you are just ‘surfing’
While we use SSL encryption
to protect sensitive information online, we also do everything in our
power to protect user-information off-line. All of our users’ information,
not just the sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service representative)
are granted access to personally identifiable information.
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Questions
If you have any questions about the privacy or security at our website,
you can send an e-mail to service@francofolie.com.
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Special Offers
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special offers, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of communications
in every email. You may also e-mail service@francofolie.com
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Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as
your zip code), or if a user no longer desires our services, we will correct,
update or remove that user’s personal data provided to us. This can
be done at the Member Services page, newsletter subscription page or by
emailing service@francofolie.com
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Notification of Changes
If at any point we decide to use personally identifiable information in
a manner different from that stated at the time it was collected, we will
notify users by way of an e-mail. Users will have a choice as to whether
or not we use their information in this different manner.
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