Posters, art prints, giclees & small frames orders will be sent within 2-7 days. Larger frames & specials orders within 1 or 2 weeks. Occasionally demand will deplete stock of a particular product or moulding. In this case, the item will be placed on backorder and we will notify you via e-mail or telephone as to shipping date.
Your credit card will not be charged until the item is shipped.
Returns and Exchanges
Our guarantee: If you are not completely satisfied with your purchase, we will offer you a prompt replacement, exchange, or refund within 30 days of purchase.
Please note: Purchases must be returned within 30 days of completion of your order. All items must be unused and in good condition.
Credit for returns will be applied to the original credit card used to place the order, and is normally processed within 5 business days from the date the returned merchandise is received.
should be sent to our studio:
For questions regarding our return policy, please contact our customer assistance department at email@example.com
Jean-Luc or Kate: (direct) (626) 201 94 64